ORBÉ FAQs
GOOD QUESTIONS
Clear answers for every body.
Everything you need to know about ORBÉ, the complete bundle, care, ordering, and the transition from GoNutz.
THE PRODUCT
What makes ORBÉ different?
What is ORBÉ?
ORBÉ is a patented, palm guided body grooming system designed to follow the body's curves. It can be used wet or dry and includes an internal chamber that helps collect trimmed hair.
What comes in the complete bundle?
The ORBÉ Original Bundle includes one rechargeable grooming device, two shaving attachments, a charging base, cleaning brush, charging cable, and travel sack. Bundle contents shown on the product page are the final reference for your order.
Is ORBÉ waterproof?
Yes. ORBÉ is designed for wet or dry use and can be rinsed clean. Follow the care instructions included with your device and keep charging components away from water.
Does ORBÉ replace every razor or trimmer?
ORBÉ is designed as an easier body grooming option, but personal preferences vary. It is not a medical device and results depend on hair type, technique, attachment choice, and the finish you prefer.
Can I buy replacement blades and accessories?
Yes. Replacement blades and compatible accessories are available separately. Visit Blades and Accessories for current availability.
USING ORBÉ
A routine without the learning curve.
Where can women use ORBÉ?
ORBÉ can be used for common body grooming areas such as legs, underarms, and the bikini line. Use light pressure, follow the included instructions, and avoid irritated or injured skin.
Where can men use ORBÉ?
ORBÉ can be used for common body grooming areas such as the chest, stomach, head, and groin area. Use the appropriate attachment, light pressure, and the included care instructions.
Can I use shaving cream or oil?
ORBÉ can be used wet or dry. If you prefer a grooming product, use one that is compatible with electric groomers and rinse the device thoroughly afterward.
How should I clean ORBÉ?
Turn the device off, empty the internal collection chamber, remove loose hair with the cleaning brush, and rinse the waterproof grooming unit as directed. Allow all parts to dry before reassembly or charging.
How should I travel with ORBÉ?
Use the included travel sack, make sure the device is switched off, and pack attachments so the grooming surfaces are protected. Follow airline guidance for rechargeable devices.
ORDERS AND SHIPPING
Before and after checkout.
How much is the ORBÉ Original Bundle?
The current featured price is shown on the product page and in your cart before checkout. Promotions and availability may change.
When is shipping free?
Free standard US shipping is available on orders over $150. Available shipping methods and final costs are shown at checkout.
Which payment methods are accepted?
Major credit cards and supported accelerated payment options are displayed at checkout. Wallet availability can vary by device, browser, and account setup.
Where can I find shipping and return details?
Review the current Shipping Policy and Refund Policy before ordering. Those policy pages contain the terms that apply to your purchase.
ORBÉ AND GONUTZ
Same invention. A bigger brand.
Is ORBÉ different from GoNutz?
ORBÉ is the new primary brand for the patented grooming system originally introduced as GoNutz. The product and bundle remain the same proven invention. ORBÉ gives the brand a cleaner, more inclusive identity built for women and men.
Why does my packaging say GoNutz?
During the brand transition, your order may arrive in current GoNutz packaging. You are receiving the authentic grooming system sold by the same company, now presented as ORBÉ, powered by GoNutz.
Will my existing GoNutz accessories work?
ORBÉ represents the same core grooming system. Check each accessory listing for compatibility with your specific device before purchasing.
SHARK TANK
The moment the idea went national.
Was this product featured on Shark Tank?
Yes. Founder Landon McKinnis presented the original GoNutz invention on Shark Tank and received multiple offers. ORBÉ is the next chapter of that patented product and founder story.
Why does the Shark Tank footage use the GoNutz name?
GoNutz was the original name used when Landon entered the Tank. ORBÉ is the new primary brand, powered by the history and product recognition built under GoNutz.
STILL CURIOUS?
We are here to help.
Questions about your order, product care, or compatibility deserve a clear answer.




