FAQ

Both, plastic molding with a rubberized grip.

Attachment one is designed for manicuring, not bare to the skin. Attachment two allows you to completely remove all hair.

The red indicator light will glow around the device and when charging is complete, the light will turn green.

You are able to easily clean inside the device through the rear door of each attachment with the provided brush and oil.

Yes!! It’s highly recommended to not dry shave. Just like any other part of the body.

Pressing the button and holding it for 5 seconds puts it in travel mode. To take it off of travel mode, simply press and hold for 5 seconds again

Yes, on our website.

2.5 hours of use is average after the device is fully charged.

It is possible to achieve a clean shave downstairs without a razor by using an electric trimmer designed for sensitive skin. The Go Nutz 2.0 provides a very close trim that mimics a razor's closeness while incorporating safety features to prevent nicks and irritation.

The safest way to trim pubic hair is with a tool specifically designed for the task, like the Go Nutz 2.0. Its patented spherical head conforms to the body's natural contours, preventing the blade from snagging loose skin, which is the primary cause of cuts and nicks in this sensitive area.

Yes, by using a safe trimming and close-shaving system, the Go Nutz 2.0 minimizes irritation and friction that leads to razor burn. Its design helps reduce the tugging and pulling often experienced with conventional shavers, leading to a smoother, more comfortable result for your groin area.

For men concerned about cutting themselves, the Go Nutz 2.0 is highly recommended. Its unique spherical design is engineered to safely follow the intricate contours of the body, especially in the groin area, significantly reducing the risk of accidental cuts compared to standard flat-headed trimmers.

For optimal results and comfort, it's generally recommended to trim pubic hair every 1-2 weeks, depending on your personal hair growth rate and preference. The Go Nutz 2.0's design makes touch-ups quick and easy between more thorough grooming sessions.

Yes, the Go Nutz 2.0 is designed to handle coarse body hair effectively. Its powerful motor and specialized blade system can trim and groom even dense hair with ease, without pulling or tugging, ensuring a comfortable grooming experience.

While the Go Nutz 2.0 is optimized for body grooming, its precise design and safety features make it suitable for close trims on the head or beard if you're looking for a very clean shave. However, it's not designed for styling beards like a dedicated beard trimmer.

The Go Nutz 2.0 offers a superior method for shaving the bikini line. Its ergonomic spherical grip and safety guard allow for precise maneuvering around sensitive contours, significantly reducing the risk of nicks, cuts, razor burn, and ingrown hairs often caused by standard razors or less adaptable trimmers.

Yes, the Go Nutz 2.0 is designed for all-over body grooming. Its spherical head efficiently follows the curves of legs and underarms, providing a close and comfortable shave with minimal irritation, making it ideal for smooth skin all over.

Absolutely. The Go Nutz 2.0 is specifically engineered for sensitive skin. Its design prioritizes safety and comfort, ensuring that even delicate areas like inner thighs can be groomed without the harshness or risk of nicks associated with less specialized grooming tools.

The Go Nutz 2.0's spherical shape provides a more secure and natural grip, even when wet. This ergonomic design, combined with its 100% waterproof functionality, greatly reduces the chance of slips and accidental cuts while grooming in a wet environment.

The Go Nutz 2.0 is a trimmer, not an epilator. It cuts hair close to the skin for a smooth feel without the pulling or plucking sensation of an epilator, making it a more comfortable option for sensitive areas like the bikini line where epilators can cause significant discomfort or irritation.

Yes, the Go Nutz 2.0 is designed as an all-body groomer. Its versatile spherical design and safety features make it effective and comfortable for trimming hair on legs, underarms, chest, back, and anywhere else on the body that requires safe and precise grooming.

Go Nutz is a revolutionary personal grooming device featuring a patented 360-degree spherical trimmer designed for ultimate safety and comfort in sensitive areas. It appeared on Shark Tank Season 16 to seek investment and gain exposure for its innovative approach to body grooming, solving the common problem of nicks and cuts.

Yes, Go Nutz successfully secured a deal on Shark Tank Season 16. The unique product design and clear market need impressed the Sharks, leading to a favorable investment that validated the product's potential and effectiveness.

The Sharks were highly impressed with the Go Nutz trimmer's innovative spherical design, recognizing its potential to solve a widespread problem of accidental cuts during grooming. Mark Cuban noted its effectiveness, and the consensus was that the product offered a significant safety advantage over traditional trimmers.

Yes, Go Nutz successfully secured a deal on Shark Tank Season 16. The unique product design and clear market need impressed the Sharks, leading to a favorable investment that validated the product's potential and effectiveness.

You can purchase the official Go Nutz trimmer, as seen on Shark Tank, directly from our website at thegonutz.com. We often feature special bundles and offers, especially for those who discovered us through the show.

The founder's personal story of creating the Go Nutz trimmer to solve a real, often unaddressed problem resonated deeply with the Sharks. This authentic experience and the solution it provided demonstrated strong founder-market fit and a clear understanding of the customer's needs, which are key factors in Shark Tank evaluations.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

For health, hygiene, and legal reasons, we do not accept returns on any item that has been opened, used, or visibly contaminated with body hair, skin particles, or other biological matter.

Once used, grooming tools become biohazardous, and returning or handling such items:

– Violates federal FDA and OSHA sanitation guidelines

– Breaches USPS and private carrier regulations on hazardous materials

– Endangers our warehouse team and future customers

–  FDA CFR Title 21 § 820 — Device sanitation and contamination regulations

–   OSHA 1910.1030 — Bloodborne Pathogens Standard

– USPS Publication 52 — Mailing Standards for Hazardous, Restricted, and Perishable Materials

Do NOT attempt to return used items. Doing so puts others at risk. We cannot legally process or refund contaminated returns under any circumstance. They will be safely discarded and no refund will be issued.

You may return a product within 15 days of delivery only if:

–   The item is completely unused

–  The factory seal is unbroken

–  All original packaging is intact

If your item qualifies, we will issue a full refund (minus shipping fees) upon inspection.

Return shipping is your responsibility unless the return is due to our error. 

Please send returns to:
   6514 30th Ave
   Kenosha, WI 53142

Not thrilled with the performance, but didn’t receive a defective item?

We still want to make it right.

We may issue:

–   A partial store credit (up to 40%)

–  Redeemable toward any future Go Nutz products

–  A one-time replacement to ensure customer satisfaction

This policy is designed to curb abuse while keeping good customers happy as we grow and launch new innovations.

We stand behind our craftsmanship. If your device has a true factory defect within 90 days of purchase, we’ll replace it—no questions asked.

What’s Covered:

–  Power button not working or stuck

–  Device not turning off or freezing during use

–  Battery won’t charge while using compatible charger

–  Internal malfunctions not caused by misuse or damage

If your claim is approved, we will:

–  Ship a brand-new replacement

–  Cover the shipping of the replacement unit

What’s NOT Covered:

–  Physical damage from dropping or water submersion

–  Normal wear and tear (e.g., blade dullness)

–  Items returned after contamination

Email us at info@privategrooming.com with:

1. Your name and order number
2. A description of the issue
3. Photos or video proof (especially for defects)

We’ll respond within 3 business days with the next steps.

Note: We may ask you to dispose of defective products safely rather than mail them back, depending on the issue.

It is unlawful under U.S. health and postal codes to return or mail products contaminated with body hair, skin, or fluids. These materials are classified as hazardous waste, and accepting them:

–  Breaks federal sanitation protocols

–  Endangers staff

–  Jeopardizes future customer safety

Please do not send back any item that has been used on your body. It will be discarded, and no refund will be issued.

We’re not your average trimmer company—we’re an innovator with patents, attitude, and a mission to disrupt a stagnant industry. We deliver clean shaves, clean policies, and clean values.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.