Yes, at the end of the day it is a hair trimmer and shaver designed to remove hair safely anywhere. The product is designed for your whole body. You can ‘Go Nutz’ with it!

Both, plastic molding with a rubberized grip.

Attachment one is designed for manicuring, not bare to the skin. Attachment two allows you to completely remove all hair.

The red indicator light will glow around the device and when charging is complete, the light will turn green.

You are able to easily clean inside the device through the rear door of each attachment with the provided brush and oil.

Yes!! It’s highly recommended to not dry shave. Just like any other part of the body.

Yes, (details to come)

Yes, on our website.

Pressing the button and holding it for 5 seconds puts it in travel mode. To take it off of travel mode, simply press and hold for 5 seconds again

2.5 hours of use is average after the device is fully charged.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

For health, hygiene, and legal reasons, we do not accept returns on any item that has been opened, used, or visibly contaminated with body hair, skin particles, or other biological matter.

Once used, grooming tools become biohazardous, and returning or handling such items:

– Violates federal FDA and OSHA sanitation guidelines

– Breaches USPS and private carrier regulations on hazardous materials

– Endangers our warehouse team and future customers

–  FDA CFR Title 21 § 820 — Device sanitation and contamination regulations

–   OSHA 1910.1030 — Bloodborne Pathogens Standard

– USPS Publication 52 — Mailing Standards for Hazardous, Restricted, and Perishable Materials

Do NOT attempt to return used items. Doing so puts others at risk. We cannot legally process or refund contaminated returns under any circumstance. They will be safely discarded and no refund will be issued.

You may return a product within 15 days of delivery only if:

–   The item is completely unused

–  The factory seal is unbroken

–  All original packaging is intact

If your item qualifies, we will issue a full refund (minus shipping fees) upon inspection.

Return shipping is your responsibility unless the return is due to our error. 

Please send returns to:
   6514 30th Ave
   Kenosha, WI 53142

Not thrilled with the performance, but didn’t receive a defective item?

We still want to make it right.

We may issue:

–   A partial store credit (up to 40%)

–  Redeemable toward any future Go Nutz products

–  A one-time replacement to ensure customer satisfaction

This policy is designed to curb abuse while keeping good customers happy as we grow and launch new innovations.

We stand behind our craftsmanship. If your device has a true factory defect within 90 days of purchase, we’ll replace it—no questions asked.

What’s Covered:

–  Power button not working or stuck

–  Device not turning off or freezing during use

–  Battery won’t charge while using compatible charger

–  Internal malfunctions not caused by misuse or damage

If your claim is approved, we will:

–  Ship a brand-new replacement

–  Cover the shipping of the replacement unit

What’s NOT Covered:

–  Physical damage from dropping or water submersion

–  Normal wear and tear (e.g., blade dullness)

–  Items returned after contamination

Email us at info@privategrooming.com with:

1. Your name and order number
2. A description of the issue
3. Photos or video proof (especially for defects)

We’ll respond within 3 business days with the next steps.

Note: We may ask you to dispose of defective products safely rather than mail them back, depending on the issue.

It is unlawful under U.S. health and postal codes to return or mail products contaminated with body hair, skin, or fluids. These materials are classified as hazardous waste, and accepting them:

–  Breaks federal sanitation protocols

–  Endangers staff

–  Jeopardizes future customer safety

Please do not send back any item that has been used on your body. It will be discarded, and no refund will be issued.

We’re not your average trimmer company—we’re an innovator with patents, attitude, and a mission to disrupt a stagnant industry. We deliver clean shaves, clean policies, and clean values.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.